How can I contact Grabbitty? 

You can email us at info@grabbitty.com where our customer service team with be happy to help you with whatever you need! 

Do you ship worldwide?


What methods of payment do you accept? 

We accept PayPal and all major credit cards. 

What if I need to modify my order? 

If you would like to add items to your existing order, please place an additional order. We do not store your payment information, so we cannot change the order.

What if the item(s) I received are defective/incorrect/damaged? 

Please contact us if you have received merchandise that incorrect, missing, and/or defective. Please include your order number, photographs of the item(s), and all related references upon receiving your package. We will do our best to resolve your case as soon as possible.  

How do I return an item?

Please contact us at info@grabbitty.com

Do you provide tracking information? 

Yes, we will send you a tracking number via email once your order ships. If you haven’t received tracking info within 5 days, then please contact us at info@grabbitty.com

I ordered multiple items but only received one. Where is the rest of my order? 

We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.